We are looking for a proactive and detail-oriented Marketplace Executive to manage and grow our presence across leading e-commerce platforms, including Amazon, Flipkart, Myntra, Ajio, Tata CLiQ, and Nykaa Fashion. The ideal candidate will be responsible for marketplace operations, product listings, inventory management, pricing, promotional campaigns, sales analysis, and ensuring an excellent customer experience while driving online business growth.
Key Responsibilities
- Manage daily operations across assigned online marketplaces.
- Create, optimize, and maintain product listings with accurate titles, descriptions, images, keywords, and attributes.
- Coordinate new product launches and ensure timely catalog updates.
- Monitor daily sales performance, marketplace KPIs, and SKU-wise performance.
- Plan and execute marketplace promotions, offers, deals, and seasonal campaigns.
- Track competitor pricing, market trends, and recommend pricing strategies to maximize profitability.
- Monitor inventory levels, coordinate replenishment, and minimize stock-outs and order cancellations.
- Work closely with the Performance Marketing team to support sponsored advertising campaigns and improve campaign performance.
- Prepare daily, weekly, and monthly reports covering sales, inventory, returns, customer feedback, and marketplace performance.
- Analyze marketplace data and provide actionable recommendations to improve sales, conversions, and customer satisfaction.
- Coordinate with Operations, Warehouse, Finance, Marketing, Customer Support, and Content teams to ensure smooth marketplace operations.
- Ensure compliance with marketplace policies, seller performance metrics, and listing guidelines.
- Resolve marketplace-related issues promptly to maintain account health and customer satisfaction.
Required Skills
- Hands-on experience with Amazon Seller Central; experience with Flipkart, Myntra, Ajio, Tata CLiQ, or Nykaa Fashion is an advantage.
- Strong proficiency in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, Reporting, Data Analysis).
- Knowledge of product catalog management, inventory planning, pricing strategies, and marketplace operations.
- Understanding of marketplace dashboards, reports, and analytics.
- Excellent analytical, organizational, and time management skills.
- Strong communication and coordination abilities.
- Attention to detail and problem-solving mindset.
- Ability to manage multiple tasks in a fast-paced e-commerce environment.
Preferred Experience
- 1–3 years of experience in Marketplace Management or E-Commerce Operations.
- Experience working with consumer brands, D2C brands, or retail businesses.
- Knowledge of marketplace advertising, digital marketing, and inventory forecasting will be an added advantage.